Heliox understands the challenges of charging large fleets. In 2018 we implemented the world’s largest bus opportunity and depot charging network at Amsterdam Airport Schiphol, the Netherlands.
We’re on hand 24 hours a day, 7 days a week in case you have any questions. Our Charger Care Service ensures your charging system is kept running at the highest uptime in the industry.
We’re with you long after installation. Heliox’s Service Level Agreement provides access to proactive maintenance, maintenance notifications and technical fixes by our expert team.
Each Heliox Charger has a 24/7 remote monitoring connection, which together with the local Charge Point Operator ensure your charging efficiency is optimized.
We conduct a site visit to understand the specifics of your request and send a tailored quotation to cover every aspect of your project.
Any questions on scope and planning can be answered by our Sales, Operations and Installation teams before an agreement is made.
On average this takes around 6 weeks depending on the size and scope of the agreement.
On-site implementation begins for your project including delivery, installation, commissioning, testing, training and the start of operations. Service and maintenance are always on hand if any issues arise thereafter.